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Warranty and Vendor Support

Please contact us directly if you have any support or warranty questions. Alternatively visit our support page to log a new support ticket.
 
We provide the following contact information for our primary vendors as a convenience only. Please visit the vendor's web site for up to date warranty and support contact details and information.
 
VendorWebsitePhoneEmail
Allied Telesis www.alliedtelesis.com.au/support 1800 000 880 (9am - 5pm) This email address is being protected from spambots. You need JavaScript enabled to view it.
Brocade www.brocade.com/support 1800 047 846 This email address is being protected from spambots. You need JavaScript enabled to view it.
Cisco support.cisco.com 1800 805 227 - Enterprise Products
1800 605 731 - Small Business Products
1800 605 971 - Linksys Products
 
Citrix support.citrix.com 1800 111 300 This email address is being protected from spambots. You need JavaScript enabled to view it.
CommVault www.commvault.com/support 1300 368 528 www.commvault.com/about-us/contact-us/email
Dell www.dell.com/support 1800 054 429 - Premium support
1800 060 889 - Small & Medium Business
1800 633 559 - Education & Government
1800 505 095 - PowerEdge & PowerVault
 
EMC www.emc.com/support
my.datadomain.com
powerlink.emc.com (password protected)
support.emc.com (password protected)
1800 335 438 (24x7) No longer available. Instead use EMC Live Chat
Extreme Networks www.extremenetworks.com/support 1800 002 726
1800 555 926
This email address is being protected from spambots. You need JavaScript enabled to view it.
F5 Networks www.f5.com/support 1800 784 977  
Fortinet support.fortinet.com 1800 200 931  
HP www.hp.com.au/support 13 11 47 - New cases
13 10 47 - Existing cases (require case number)
 
IBM support.ibm.com 13 14 26  
Juniper www.juniper.net/support 1800 008 792  
Lenovo support.lenovo.com 1800 041 267 (24x7)  
Microsoft support.microsoft.com 13 20 58  
Netbox Blue www.netboxblue.com.au/support 1300 737 060 This email address is being protected from spambots. You need JavaScript enabled to view it.
Novell www.novell.com/support 1800 631 733  
QLogic support.qlogic.com 1800 084 876
This email address is being protected from spambots. You need JavaScript enabled to view it.
QNAP www.qnap.com/support Skype: qnapskype
(09:30–24:00 GMT+08:00 Taipei, Mon - Fri)
+1 909 595 2782
(07:00–18:00 GMT-08:00 Pacific, Mon - Fri)
 
Red Hat www.redhat.com/support 1800 888 297  
RSA www.emc.com/support/rsa/index.htm 02 8873 5100  
Sophos www.sophos.com/support 1300 041 895
02 9409 9111
This email address is being protected from spambots. You need JavaScript enabled to view it.
VASCO www.vasco.com/support 02 8061 3700  
Veeam www.veeam.com/support.html 02 6108 4305  
VMware www.vmware.com/support 1800 040 235
03 8623 7239
 
Xirrus www.xirrus.com/support 1300 947 787
02 8006 0622
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

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About Red 29

Red 29 is a Canberra based IT company offering advisory, architecture, supply and implementation services, specialising in wireless solutions, virtualisation, storage, networking and business continuity.

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Phone: 1300 073 329

 

Email: sales@red29.net

 

Office: Unit 40, Level 2, 2 King Street, Deakin ACT 2600

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