Please contact us directly if you have any support or warranty questions. Alternatively visit our support page to log a new support ticket.
We provide the following contact information for our primary vendors as a convenience only. Please visit the vendor's web site for up to date warranty and support contact details and information.
| Vendor | Website | Phone | |
|---|---|---|---|
| Allied Telesis | www.alliedtelesis.com.au/support | 1800 000 880 (9am - 5pm) | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Brocade | www.brocade.com/support | 1800 047 846 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Cisco | support.cisco.com | 1800 805 227 - Enterprise Products 1800 605 731 - Small Business Products 1800 605 971 - Linksys Products |
|
| Citrix | support.citrix.com | 1800 111 300 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CommVault | www.commvault.com/support | 1300 368 528 | www.commvault.com/about-us/contact-us/email |
| Dell | www.dell.com/support | 1800 054 429 - Premium support 1800 060 889 - Small & Medium Business 1800 633 559 - Education & Government 1800 505 095 - PowerEdge & PowerVault |
|
| EMC | www.emc.com/support my.datadomain.com powerlink.emc.com (password protected) support.emc.com (password protected) |
1800 335 438 (24x7) | No longer available. Instead use EMC Live Chat |
| Extreme Networks | www.extremenetworks.com/support | 1800 002 726 1800 555 926 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
| F5 Networks | www.f5.com/support | 1800 784 977 | |
| Fortinet | support.fortinet.com | 1800 200 931 | |
| HP | www.hp.com.au/support | 13 11 47 - New cases 13 10 47 - Existing cases (require case number) |
|
| IBM | support.ibm.com | 13 14 26 | |
| Juniper | www.juniper.net/support | 1800 008 792 | |
| Lenovo | support.lenovo.com | 1800 041 267 (24x7) | |
| Microsoft | support.microsoft.com | 13 20 58 | |
| Netbox Blue | www.netboxblue.com.au/support | 1300 737 060 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Novell | www.novell.com/support | 1800 631 733 | |
| QLogic | support.qlogic.com | 1800 084 876 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
| QNAP | www.qnap.com/support | Skype: qnapskype (09:30–24:00 GMT+08:00 Taipei, Mon - Fri) +1 909 595 2782 (07:00–18:00 GMT-08:00 Pacific, Mon - Fri) |
|
| Red Hat | www.redhat.com/support | 1800 888 297 | |
| RSA | www.emc.com/support/rsa/index.htm | 02 8873 5100 | |
| Sophos | www.sophos.com/support | 1300 041 895 02 9409 9111 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
| VASCO | www.vasco.com/support | 02 8061 3700 | |
| Veeam | www.veeam.com/support.html | 02 6108 4305 | |
| VMware | www.vmware.com/support | 1800 040 235 03 8623 7239 |
|
| Xirrus | www.xirrus.com/support | 1300 947 787 02 8006 0622 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
